Providing a Positive Working Environment

At CSL, we aim to provide a positive working environment for all our employees and contractors.We are committed to treating our people in a lawful and fair manner, and seek to engender a workplace culture of mutual trust and respect.

As an organisation committed to our patients and superior performance, we understand the importance of equipping our people with the right skills to do their job and of recognising their contributions to our business success. We promote collaboration, diversity, safety, health and well - being in the workplace and appreciate the value of work / life balance.

Managing our people responsibly and inspirationally ensures that we continue to attract, develop and retain high calibre employees and leaders in an increasingly competitive employment market. This is critical to the ongoing success of our business.

The CSL Code of Responsible Business Practice, which is set by the Board, guides our approach to human resource (HR) management.The executive management team for each CSL business unit and at each CSL manufacturing site is accountable for implementing HR policies, practices and programs that fulfill our employment responsibilities and support the business strategy.

Employee relations

We aim for direct, open and timely communication with employees, and appropriate consultation on employment matters. Globally we operate with a range of models: direct relationships with employees; union representation; staff committees; and works councils. We respect the right of employees to seek representation and to enter into collective bargaining arrangements and we maintain constructive relationships with employee representatives.

In 2015/16, CSL ’s Board of Directors approved our first PDF icon Statement on the Prevention of Human Trafficking, Slavery and Forced Labour. The Statement details steps taken across the organisation to address modern slavery.


Workforce diversity is essential to CSL’s growth and long-term success. As outlined in the Code of Responsible Business Conduct, CSL aims to respect and encourage diversity in all its forms, including gender, age, ethnicity, sexual orientation, and cultural background.

In addition, CSL’s PDF icon Diversity Policy (0.03Mb)sets out in detail our commitment. The policy outlines the importance of diversity and inclusiveness to CSL and how, as a Company, we will incorporate diversity into our business practices. Each year, CSL develops specific gender diversity objectives, which will ensure we continue to build strong and consistent systems and processes to further support a diverse workplace. Disclosure and progress towards our objectives are available in our Annual Report (online or PDF) and Shareholder review.

CSL met its reporting requirements under the Australian Federal Government 's Workplace General Equality Act (WGEA) and submitted its annual public report on 5 June 2017. PDF icon View CSL's 2017 WGEA report. In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), you are invited to comment on the annual compliance report.

Learning and development

CSL provides learning and development opportunities for employees at all levels. We aim to continually improve our employees’ capabilities to help them fulfil their roles safely, effectively and consistently. This enhances our performance as a company and facilitates employees’ development as they pursue their career goals and ambitions.

Reward and recognition

Remuneration systems vary between countries but we aim for rewards to be based on local market levels and on job value established through a job evaluation system. Performance reviews of all professional, specialist, administrative and managerial staff are conducted against predetermined performance measures contained in annual work-plans. Individual and business performance is linked to reward, with the proportion of performance-related remuneration increasing with seniority. Remuneration for managers and executives typically includes a fixed component and a short-term cash bonus. Packages also may include long-term incentives in the form of equity or cash-settled equity linked “notional shares”. Length of service is recognised at all sites through gifts and certificates. Additionally, a variety of schemes reward exceptional contributions at the local level.

Talent management

Essential to the sustainability of our business is our talent management process, which ensures we retain and develop staff for future promotion to senior positions and thereby facilitating knowledge retention and strengthening our corporate culture.

Our Talent Management programs include:

  • Development planning, which is encouraged for all professional staff, involves structured discussions to identify training and other development needs.
  • An annual global talent review process covering all sites and businesses, which provides the opportunity to acknowledge high-potential employees in a global forum, and facilitates further input on talent assessment from senior executives outside the employee’s business/site.
  • International assignments through which assignees broaden their business, leadership and cultural understanding, thus gaining the skills needed to manage a global business.

Health, safety and wellbeing

CSL business unit leaders and site leaders are accountable for health and safety in the workplace. We employ dedicated Health, Safety & Environment (HS&E) managers and teams at all our manufacturing sites. Local executive management teams monitor Health and Safety performance, with consolidated performance reviews conducted quarterly by CSL’s Corporate Risk Management Committee.

The Health, Safety and Environment Management System is consistent with the requirements of various local and globally - recognised standards on occupational Safety and Health, such as the Australian standard, AS / NZS 4801: 2001 occupational health and safety management systems - Specification with guidance for use, and the British Standard, OHSAS 18001: 2007 Occupational health and safety management systems – Requirements, and moves beyond compliance to provide the flexibility to develop a sustainable safety culture within CSL.

Our health and wellbeing programs take many forms – from meditation classes to workplace massage facilities, lectures on health topics, and sponsored sporting events and teams, in an effort to support employee wellbeing and consequently, develop a productive working environment.

© 2017 CSL Limited